make it ride.
To us, the bicycle market seemed very long-established; we only ever heard negative feedback when it came to the topic of service and customer support from bicycle repair shops. "Why don't we offer a bring and pick-up service for bicycle repairs?" Thus the idea was born and the journey took its course. After a test phase implemented at short notice and successfully passed, a master bicycle repairer was hired, an old club was converted into a bicycle repair shop and the first GbR was founded. The demand was huge!
We quickly realized the potential of the B2B bike market. Supply chains that need to maintain and repair their bikes on a regular basis. The first partnerships and service contracts were signed.
After several repairs of the e-bike fleets to be repaired, we were asked if we could build a bike ourselves. We put the experience we had gained from maintaining and repairing other fleets into our bike. The first version of the bike was ready in November 2021.
We are aware of the responsibility we bear. We create transportation opportunities. We create common goals and encourage and demand open communication. With feedback from all stakeholders such as riders, buyers, developers and investors, we manage to keep on mashing. We are looking at how bikes can become more sustainable and how we can prevent supply routes from Asia. What do recycling programs look like and what choice of suppliers and partners do we make. We deliver what we promise.
For us, quality awareness is paramount. To prevent damage to the bike and or people, we work with preventive damage detection. Our tracking system lets us know when it's time for a safety check and when components need to be replaced in time. The materials and oils worked with meet the highest standards of safety and quality and anti-fatigue mats to protect joints. Riders have accidents due to the failure of the service of the bikes. We want absolute safety. Ergonomic bikes. Training for riders. To encourage and help shape policy. Cooperation programs with the cities to ensure more safety. At least weekly visits to the hubs of our bikes to test everything.
We are always at the cutting edge of technology and trends. We chase the question of how our bikes and our service can become even smarter, whether it's data management or tracking components. We sense the needs of the industry and are close to the action. We think ahead and don't stop at the bicycle. We have the ambition to be part of the big picture.